Refund policy
Return & Refund Policy
We want you to be happy with your purchase from TrendHavenCo. If you are not satisfied with your order, please contact us so we can help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
• The item must be unused and in its original condition.
• The item must be returned with its original packaging, where applicable.
• You must provide your order number and reason for the return.
Damaged, Defective or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery. Please include your order number and clear photos of the item and packaging. We will review the issue and, where appropriate, provide a replacement or refund.
Refunds
Once your return is received and inspected, we will notify you about the status of your refund. If approved, the refund will be issued to your original payment method.
Refund processing times may vary depending on your payment provider.
Return Shipping
Unless the item is damaged, defective, or incorrect, return shipping costs may be the customer's responsibility.
Non-Returnable Items
Certain items may not be eligible for return, including products that are used, damaged after delivery, or otherwise not in their original condition.
Contact Us
For return or refund questions, please contact us:
Email: your-support@trendhaven.co
Phone: +91 9058642150
Customer Support:
Monday–Saturday, 10:00 AM–6:00 PM IST